At Abacus Accounting Solutions, we are sensitive to the needs of both our clients and the public at large. During this difficult time, it is out intent to continue to provide our services in the most efficient and impactful manner, and to do so in a way that is both socially acceptable and true to our commitment to accuracy and affordability.
With this in mind, we will be making the following short-term adjustments to our business model to ensure that every client’s business needs are served with minimal disruption.
Bookkeeping
We will be providing an online vehicle to ensure that each of our clients has access to their monthly records on a more immediate basis. We will do this by setting up a secure, online folder for each bookkeeping client for the upload of data on a monthly basis. This will be similar to our current system used by our payroll clients. In most cases, those clients will have a one-stop place to retrieve their information for both services with clearly differentiated folders. Our intent here is to cooperate with government requests to temporarily suspend our face-to-face interactions while still making ourselves, and your data, available on an immediate basis. This ensures the health and well-being of both our staff and our clients, as well as ensures that non-essential travel is minimized to keep the roads clear for emergency services and more critical public services. We will be available, at the client’s convenience, to review financial performance as well as continuing to assist you with business planning by telephone or other video options.
Payroll
We will continue to provide payroll services to those businesses who continue to pay their employees, as well as ensuring that payroll tax deposits and filings are current. We will do our best to keep you updated with changes as they occur. We will also begin providing online access for all employees to retrieve their paystubs. This will minimize the need for mailing, or delivering, payroll packets and minimize disruptions on paydays by allowing employees to retrieve their own paystubs at their convenience. Hard checks will still be provided to those who request them, although we highly recommend you begin migrating your staff to direct deposit to streamline this process.
Taxes
Our office will continue to process tax filings throughout this emergency. Keep in mind that at this time you are required to file no later than April 15th (March 15th for S-Corps and LLCs, May 15th for Nonprofits). We will also be encouraging our clients to participate in our “absentee filing” program. In this case we will provide an upload service to allow you to send your documents to us for processing. The entire process can be handled without the need to travel to our office, and with minimal risk of exposure while out in public. Those who do not have access to a fax or scanner can provide clear images with their smart-phone and upload from their mobile devices to the same service. Simply contact us by phone or email to begin the process. If you anticipate a refund, let’s get your money. If not, let’s at least figure out where you stand. Knowing is half the battle.
It is our sincere wish that by working together, and minimizing everyone’s exposures, we can get through the current challenges and persevere. Times are difficult right now, and many are suffering extreme hardships through loss of employment, loss of business income, and health concerns. But as Americans, we will get through this. And we will be stronger despite it.
